Asset Protection Customer Host

$29,120 - $43,680/Yr

Walmart - Castroville, TX

Part-time,Full-time - Entry Level

Castroville, TX

General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is designed to enhance the shopping experience by greeting, assisting, and thanking customers while also focusing on loss prevention at the store entrances. This position is crucial in maintaining a safe and secure environment for both customers and employees. The responsibilities include verifying purchases, assisting with returned items, and ensuring that the entrances are monitored effectively to prevent theft and ensure safety. The role requires a proactive approach to customer service and security, making it essential for the host to be attentive and approachable at all times. In addition to customer interaction, the Asset Protection Customer Host will be responsible for monitoring the flow of customers entering and exiting the store, ensuring that all purchases are verified, and that any returned items are handled according to store policies. This position may also involve collaborating with other team members to address any security concerns and to implement loss prevention strategies effectively. The host will play a key role in creating a welcoming atmosphere while also being vigilant about potential theft or safety issues. This part-time position offers flexible shifts, including mid-shift and closing, allowing for a balance between work and personal commitments. The hourly wage ranges from $14 to $21, with additional performance incentives and premiums available based on specific circumstances. The role is ideal for individuals who enjoy working in a dynamic environment and are committed to providing excellent customer service while ensuring the safety and security of the store.

Responsibilities

• Greet customers as they enter and exit the store.
• Assist customers with their inquiries and thank them for their business.
• Verify purchases at the store entrances to prevent loss.
• Assist with returned items and ensure proper handling according to store policies.
• Monitor the entrances to maintain a safe and secure environment.
• Collaborate with team members to address security concerns and implement loss prevention strategies.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Attention to detail to verify purchases and monitor store entrances.
• Basic understanding of loss prevention techniques.

Nice-to-haves

• Previous experience in retail or customer service roles.
• Familiarity with security protocols and loss prevention strategies.

Benefits

• Competitive pay with performance-based incentive awards.
• Health benefits including medical, vision, and dental coverage.
• 401(k) retirement plan and stock purchase options.
• Company-paid life insurance.
• Paid time off benefits including parental leave, family care leave, and bereavement.
• Short-term and long-term disability coverage.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Walmart-paid education benefit program for associates.