Asset Protection Customer Host

$31,200 - $47,840/Yr

Walmart - Crestwood, KY

posted 3 months ago

Part-time,Full-time
Crestwood, KY
General Merchandise Retailers

About the position

The Asset Protection Customer Host at Walmart is a vital role focused on enhancing the customer experience while ensuring the safety and security of the store environment. This position involves greeting customers as they enter the store, assisting them with their inquiries, and thanking them for their patronage. A key responsibility is to prevent loss at the store entrances by verifying purchases and assisting with returned items. The Asset Protection Customer Host plays a crucial role in maintaining a secure and welcoming atmosphere for all customers, ensuring that the entrances are safe and that any potential theft is mitigated through vigilant monitoring and customer interaction. In addition to customer service duties, the Asset Protection Customer Host is responsible for keeping the store entrances organized and secure. This includes monitoring the flow of customers entering and exiting the store, ensuring that all purchases are verified, and addressing any issues that may arise at the entrance. The role requires a proactive approach to loss prevention, as well as the ability to communicate effectively with customers and team members. The Asset Protection Customer Host must be attentive to detail and capable of handling various situations that may occur in a retail environment, all while maintaining a positive demeanor and providing excellent service to customers. This position is full-time and offers various shifts, including mid-shift and closing, allowing for flexibility in scheduling. The hourly wage ranges from $15 to $23, with additional compensation available through performance incentives and premiums based on specific circumstances. The role is essential in creating a safe shopping experience for customers and contributes to the overall success of the store.

Responsibilities

  • Greet customers as they enter the store and assist them with inquiries.
  • Verify purchases and assist with returned items.
  • Monitor store entrances to prevent loss and ensure safety.
  • Maintain a secure and organized entrance area.
  • Communicate effectively with customers and team members regarding store policies and procedures.
  • Address any issues that arise at the entrance promptly and professionally.

Requirements

  • Strong customer service skills and a friendly demeanor.
  • Ability to communicate effectively with customers and team members.
  • Attention to detail and proactive approach to loss prevention.
  • Ability to handle various situations in a retail environment.

Nice-to-haves

  • Experience in retail or customer service roles.
  • Familiarity with loss prevention techniques.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off including parental leave, family care leave, and bereavement.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Education benefits through the Live Better U program.
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