Asset Protection Customer Host

$29,120 - $43,680/Yr

Walmart - Bay City, TX

Part-time,Full-time - Entry Level

Bay City, TX

General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is designed to enhance the shopping experience for customers while ensuring the safety and security of the store's entrances. This position involves greeting customers as they enter and exit the store, assisting them with their purchases, and thanking them for their business. A key responsibility is to verify purchases, which includes checking receipts and ensuring that all items are accounted for. Additionally, the role requires assisting customers with returned items, providing guidance on store policies, and maintaining a secure environment at the entrances to prevent loss and theft. The Asset Protection Customer Host will be actively involved in monitoring the flow of customers, ensuring that the entrances are safe and secure. This includes being vigilant for any suspicious activity and taking appropriate action when necessary. The role may also involve collaborating with other team members to address any security concerns and to enhance the overall customer experience. The position is part-time, with available shifts including mid-shift and closing, allowing for flexibility in scheduling while still meeting the needs of the store and its customers.

Responsibilities

• Greet customers as they enter and exit the store.
• Verify purchases by checking receipts and ensuring all items are accounted for.
• Assist customers with returned items and provide guidance on store policies.
• Maintain a secure environment at the entrances to prevent loss and theft.
• Monitor customer flow and be vigilant for suspicious activity.
• Collaborate with team members to address security concerns.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to work part-time hours, including mid-shift and closing shifts.
• Basic understanding of loss prevention techniques.
• Attention to detail and ability to verify purchases accurately.

Nice-to-haves

• Experience in retail or customer service roles.
• Familiarity with store policies and procedures.
• Ability to handle difficult situations with customers.

Benefits

• Competitive pay with performance-based incentive awards.
• Health benefits including medical, vision, and dental coverage.
• 401(k) retirement plan and stock purchase options.
• Company-paid life insurance.
• Paid time off benefits including parental leave, family care leave, and bereavement.
• Short-term and long-term disability coverage.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.