Asset Protection Customer Host

$31,200 - $43,680/Yr

Walmart - Madison, AL

Part-time,Full-time - Entry Level

Madison, AL

General Merchandise Retailers

About the position

The Asset Protection Customer Host at Walmart plays a crucial role in ensuring a safe and secure shopping environment for customers. This position is primarily focused on greeting customers as they enter the store, assisting them with their needs, and thanking them for their patronage. A significant aspect of this role involves preventing loss at the store entrances by verifying purchases and assisting with returned items. The Asset Protection Customer Host is responsible for maintaining the safety and security of the store's entrances, which includes monitoring customer activity and ensuring compliance with store policies. This position requires a proactive approach to customer service and loss prevention, making it essential for the host to be attentive and approachable at all times. In addition to customer interaction, the Asset Protection Customer Host will be tasked with various responsibilities that contribute to the overall security of the store. This includes conducting regular checks of the entrance areas, ensuring that all safety protocols are followed, and reporting any suspicious activities to management. The role may also involve collaborating with other team members to enhance the store's security measures and improve the overall shopping experience for customers. The Asset Protection Customer Host is expected to embody Walmart's commitment to customer service while also prioritizing the safety and security of the store environment.

Responsibilities

• Greet customers as they enter the store and assist them with their needs.
• Verify purchases and assist with returned items.
• Monitor store entrances to prevent loss and ensure safety.
• Report any suspicious activities to management.
• Conduct regular checks of entrance areas to maintain security protocols.
• Collaborate with team members to enhance store security measures.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to communicate effectively with customers and team members.
• Attention to detail and a proactive approach to loss prevention.
• Basic understanding of security protocols and procedures.

Nice-to-haves

• Previous experience in retail or customer service roles.
• Familiarity with loss prevention techniques.
• Ability to work in a fast-paced environment.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) retirement plan.
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off including parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Paid education benefit program (Live Better U) covering tuition, books, and fees.