Asset Protection Manager

About the position

Asset Protection Manager (APM) Lead Asset Protection activities for assigned unit in accordance with company policies and procedures, in order to drive sales and profits.

Responsibilities

• Frequently conducts developmental conversations with direct reports and maintains notes / observations of strengths and opportunities
• Interviews, hires and trains Asset Protection talent for the store and ensures Asset Protection team is following Asset Protection Directives, policies and procedures
• Actively walks the floor and coaches in the moment to enhance each associate's ability to develop and advises Store/District Leadership Teams when opportunities are noted
• Proactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referrals
• Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages
• Reviews and ensures all Asset Protection documentation is complete, accurate and is maintained per Company policy and procedure
• Communicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns
• Takes direction from DAPM and or Field Investigations to gather evidence on ORC and external fraud
• Attends hearings as required and updates appropriate files with court-related outcomes
• Tailors company Asset Protection direction to their particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety
• Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process
• Periodically audits departments for merchandise protection standard adherence
• Identifies merchandise protection opportunities that deviate from company standards

Benefits

• Eligible for bonus under the Management Incentive Plan
• Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match
• Associate discount on JCPenney merchandise
• Eligible for eight paid holidays during the calendar year
• Additional compensation for store hourly associates scheduled to work on a designated holiday