Asset Protection Operations Manager

About the position

As the Asset Protection Operations Manager, you will hold a critical responsibility in the implementation of comprehensive Asset Protection measures regarding our daily operation. This includes overseeing invoicing, vendor management, Asset Protection equipment management, new store and renovation project management. You will demonstrate exceptional communication skills across all organizational levels, fostering productive partnerships with store management, your internal Asset Protection team, and corporate stakeholders, which is essential for maintaining operational integrity. This role is pivotal in the development and implementation of comprehensive Asset Protection strategies aimed at safeguarding the integrity and efficiency of our daily operations. Key responsibilities encompass the oversight of invoicing processes, meticulous vendor management, the administration of Asset Protection equipment, and the strategic coordination of new store openings and renovation projects. To facilitate these initiatives, exceptional communication skills will be crucial to foster strong partnerships with store management, the internal Asset Protection team, and corporate stakeholders, thereby ensuring seamless collaboration and operational integrity. In this capacity, a strong emphasis will be placed on effective collaboration with the field Asset Protection team. This will involve equipping team members with the necessary tools and resources to execute their responsibilities proficiently. Additionally, the management of service for all Asset Protection-related equipment will be prioritized to ensure that all systems are functioning optimally and without interruption, thereby minimizing potential risks to the organization. Moreover, this position entails regular liaison with the Asset Protection Director, as well as the Legal, Internal Control, and Human Resources departments. This collaboration will be essential for proactively addressing any concerns that may arise during store audits and safety reviews. The goal is to cultivate a culture of accountability and diligence throughout the organization. Ultimately, the primary objective is to ensure that all operations within the Asset Protection Department are cohesive, effective, and aligned with the broader organizational goals, thereby reinforcing our commitment to maintaining a secure and efficient operational environment.

Responsibilities

• Conducts comprehensive assessments of Asset Protection and operational performance to identify areas and processes that may have a significant impact.
• Engages in collaborative efforts with the Asset Protection team, store management, and corporate partners to formulate and execute strategic action plans aimed at optimizing overall performance.
• Supervises the comprehensive management of Asset Protection invoicing and conducts detailed budgetary reconciliation in close collaboration with the Asset Protection field team.
• Responsible for managing the Asset Protection timeline associated with both new store projects and renovations.
• Conducts detailed diagnoses and generates comprehensive reports on offsite warehouses to ensure optimal product storage.
• Spearhead the initial Asset Protection phase of new store turnover and renovation project by closely collaborating with the Logistics Team.
• Diligently oversee the monitoring and maintenance of all Asset Protection equipment to ensure optimal performance and reliability.
• Work closely with Asset Protection Director and Procurement Department to assess and select most effective vendor solutions.
• Engage collaboratively with the field Asset Protection team and relevant corporate partners to ensure that all retail locations are adequately prepared for any upcoming insurance evaluations and internal audit reviews.
• Oversee budgets and financial controls to ensure fiscal responsibility in the designated role.
• All other duties as assigned by the Supervisor.

Requirements

• 3-5 years of experience as a retail Asset Protection Manager or higher, luxury retail experience is preferred.
• Experience with EBR reporting.
• Strong proficiency in Word, Excel and PowerPoint.
• Ability to learn other software programs quickly.
• Exceptional written, verbal, and electronic communication skills.
• Superior organizational skills with attention to detail.
• Strong partnership, communication and relationship building skills.