Asset Protection & Safety Mgr

Lowe's - Albuquerque, NM

Part-time,Full-time - Mid Level

Albuquerque, NM

Building Material and Garden Equipment and Supplies Dealers

About the position

The Asset Protection & Safety Manager (APSM) at Lowe's is responsible for overseeing and coordinating programs and processes aimed at minimizing loss while ensuring a safe working and shopping environment. This role involves monitoring store operations, training associates, and responding to safety incidents, all while championing initiatives to improve safety, shrink, and security outcomes.

Responsibilities

• Help Store Operational Leadership ensure associates deliver friendly, professional, timely service to customers.
• Monitor receiving, shipping, and selling patterns for the assigned store.
• Champion initiatives and establish processes and controls that improve safety/hazmat, shrink, and security outcomes.
• Oversee and coordinate programs to minimize loss and maintain a safe environment.
• Monitor and solve for criminal activities and coach associates on safety protocols.
• Respond to violent altercations to ensure safety for customers and staff.
• Oversee inventory levels to help with shrink and shortages.

Requirements

• Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Nice-to-haves

• Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
• 2 years of experience as a Manager in a retail environment.
• 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations and using physical security systems (e.g., CCTV, EAS).

Benefits

• Health insurance
• 401(k) plan
• Paid time off
• Employee discounts
• Tuition reimbursement