Asset Protection & Safety Mgr

About the position

As an Asset Protection & Safety Manager, you will oversee and coordinate programs and processes to minimize loss while maintaining a safe working and shopping environment. This includes monitoring receiving, shipping, and selling patterns for the assigned store, championing initiatives, and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes. You will also be responsible for coaching and training associates, overseeing inventory levels, and responding to violent altercations to ensure the safety of customers and staff. The APSM is seen as an expert on safety reports, guidelines, and regulations.

Responsibilities

• Help Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers.
• Monitor receiving, shipping, and selling patterns for assigned store.
• Champion initiatives and establish processes and controls that improve safety/hazmat, shrink, and security outcomes.
• Oversee and coordinate programs and processes to minimize loss.
• Monitor and solve for criminal activities.
• Coach and train associates.
• Oversee inventory levels to help with shrink and shortages.
• Respond to violent altercations to keep customers and staff safe.

Requirements

• Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).

Nice-to-haves

• Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
• 2 years of experience as a Manager in a retail environment.
• 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations.
• Experience in using physical security systems (e.g., CCTV, EAS).

Benefits

• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards