Asset Protection Security Guard, Newport Centre - Part Time

Part-time - Entry Level

Jersey City, NJ

General Merchandise Retailers

About the position

At Macy's, Inc., we are dedicated to creating a brighter future with bold representation for all. Our Asset Protection team plays a crucial role in this mission by utilizing advanced technology and analytics tools to minimize shortages and safeguard our company's financial health. The Visual Security Officer position is an entry-level opportunity within the Asset Protection team, focusing on maintaining a safe business environment while delivering exceptional customer service. This role primarily involves monitoring customer traffic at entrances and acting as a visual deterrent to theft. As a Visual Security Officer, you will be stationed at high-traffic entrances and areas prone to theft, where you will greet customers and communicate any suspicious activities to Asset Protection detectives and management using two-way communication devices. Your responsibilities will include ensuring compliance with company policies regarding apprehensions and evidence preservation, as well as handling sensitive and confidential information. This position requires a commitment to upholding Macy's values of diversity, inclusion, and respect in every interaction with customers and colleagues. We offer a supportive and inclusive work environment where you can thrive and make a tangible impact. Our team is empowered to perform meaningful work that contributes to the overall success of the company. We also provide comprehensive benefits, including medical, dental, and vision coverage, as well as fully-funded education benefits that cover tuition, books, and fees. Additionally, employees enjoy merchandise discounts and opportunities for community engagement through our Colleague Resource Groups (CRGs).

Responsibilities

• Greet customers when they enter the store or a department within a store.
• Use two-way communication devices to maintain contact with Asset Protection Detectives and Management.
• Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity.
• Maintain strict compliance with company policies regarding apprehensions, searches, and evidence preservation.
• Handle proprietary, sensitive, and confidential information.

Requirements

• Ability to communicate and share information with diverse groups of customers and peers.
• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• A resourceful self-starter who can adapt quickly to changing priorities.
• Enjoy working as part of a team, as well as independently.
• Obtain and maintain required licenses, trainings, and certifications.

Benefits

• Coverage across medical, dental, vision, and retirement.
• Employee Assistance Program (mental health and financial literacy resources).
• Fully-Funded education benefits may include 100% of tuition, books, and fees.
• Merchandise discounts.
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities.