Assistant Community Manager

About the position

As the Assistant Community Manager, you will report to the Community Manager. You'll be responsible for supporting the daily operations of the property, including key areas of responsibility like fiscal management, compliance, facilities, risk management, and resident relations.

Responsibilities

• Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list
• Assists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviews
• Issues notices, schedules vacancies, prepares, and monitors turnover forms
• Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits
• Inspects property and identifies maintenance and security issues
• Supports working relationships with local law enforcement and emergency agencies
• Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner
• Maintains resident and property files without compromising confidential information
• Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings
• Performs other duties as assigned

Requirements

• High School diploma or GED and one year of residential property management, customer service or administrative experience, or an equivalent combination of education and relevant experience
• Proficiency using MS Office and/or RealPage software system
• Possess strong verbal and written communication skills
• Strong customer service with the ability to achieve measurable results
• Ability to work independently with minimal supervision in a team-based environment
• Must be well organized and detail-oriented
• Must possess a valid California Drivers License, proof of current auto insurance, and reliable transportation
• Commitment to the Mission and Values of MidPen Services and MidPen Housing

Benefits

• Healthcare options (Kaiser or Sutter)
• Dental insurance
• Vision insurance
• Life & disability insurance
• 403(b) retirement investment opportunity
• Annual financial literacy and retirement planning options
• FSA for childcare, medical and commuter benefit options
• Employee Assistance program
• Pet insurance
• 14 paid company holidays
• 4 paid wellness days
• Up to $3,000 annually for education assistance with tuition reimbursement and/or loan debt relief
• Paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents