Assistant Community Manager

About the position

At Towne Properties, we don’t just build communities—we build careers. As a recognized leader in the property management industry, we’re proud to be an employer of choice for our associates. Our team is growing, and we’re looking for talented individuals like you! The position is for an Assistant Community Manager at The Row on Merchant Apartments and Townhomes in Springdale, OH. The office hours are Tuesday-Friday from 9am to 6pm and Saturday from 10am to 4pm, totaling 40 hours per week. The compensation ranges from $21 to $24 per hour, depending on experience and qualifications, with generous commission and bonus potential.

Responsibilities

• Welcome prospective residents, provide community tours, and manage lease explanations.
• Support daily property operations in a fast-paced environment to meet financial and operational goals.
• Ensure the property and apartments are in top condition and ready for new leases.
• Help build and lead a cohesive team to achieve property objectives.
• Conduct leasing activities and maintain accurate records in Yardi.
• Oversee move-ins, move-outs, and prepare lease paperwork.
• Maintain resident records, including tracking payments for rent, deposits, and application fees.
• Issue necessary notices (i.e., past due payments, eviction, returned checks).
• Prepare reports, manage resident files, and assist with renewals and community events.
• Stay updated on local competition and marketing trends.
• Contribute to financial goals by managing rent collection and delinquent accounts.
• Assist the Community Manager with various property management duties.

Requirements

• More than one year of experience in property management or leasing.
• Proficient in Microsoft Office (Excel, Word, Outlook) and Yardi software.
• Strong verbal and written skills with excellent customer service.
• Detail-oriented with effective time management and multitasking abilities.
• Able to manage and resolve a variety of challenges.
• Sales, marketing, legal knowledge and negotiating skills.
• Highly motivated with a keen eye for detail.
• Possession of a valid driver’s license, reliable vehicle, and auto insurance.
• Willing to submit to drug and background checks upon receiving a job offer.

Nice-to-haves

• NALP® designation through NAA.
• Yardi experience.
• Social media skills.

Benefits

• 401(k) with company match.
• Paid holidays.
• Vacation days.
• Sick and personal time.
• Medical, dental, and vision options.
• Flexible Spending Accounts.
• Ongoing paid training and professional development opportunities.
• A supportive and collaborative work environment.