Assistant Delivery Lead/Scrum Master

About the position

Within the Standard Commercial Underwriting Platform (SCUP) program, the Jr Delivery Lead role will be responsible for managing a team of technical Business Analysts, Solution Architects, UX Designers and Technical Leads to produce Requirements and Design artefacts for assigned SCUP projects. SCUP projects include a combination of new and enhanced capabilities on the Digital Workflow and Policy Administration System for Commercial Insurance.

Responsibilities

• Produce and execute plan to deliver Requirements and Design project artefacts aligned with roadmap and within budget.
• Manage team of internal and vendor resources (Business Analysts, Solution Architects, UX Designers, Technical Leads, Developers & Testers) located across North America, UK, Europe and India.
• Work with Global SCUP Product Owners to plan Requirements Gathering phase.
• Focus on successful Business outcomes while closely managing scope and timelines.
• Set and continually manage project expectations and deliverables with team members and other stakeholders.
• Track project milestones and deliverables, producing clear and concise status reports.
• Conduct retrospectives/lessons learned, and present recommendations to continually improve processes and templates.
• Estimate and track the resources and participants needed to achieve project goals.
• Identify and resolve issues and conflicts within the team.
• Identify and manage project dependencies and critical path.
• Coach, mentor, motivate and supervise project team members, and influence them to take positive action and accountability for their assigned work.
• Build, develop, and grow business relationships vital to the success of the project.

Requirements

• Bachelor's degree in Computer Science, Information Technology or similar.
• 6+ years' experience delivering complex system integration projects.
• Strong familiarity with IT project management methodologies and associated working practices; but comfortable with adapting management style as required.
• Experience working in insurance sector preferred.
• Proven track record of engaging with business executive stakeholders.
• Ability to drive alignment on scope, requirements, designs, development & testing across multiple diverse business groups.
• Excellent communication skills and the ability to collaborate effectively with technical and non-technical stakeholders.
• Self-starter who is a proactive, motivated, and resourceful individual who takes ownership of their work, embraces challenges, and consistently strives for excellence.
• Can adapt to shifting priorities, demands and timelines.
• Flexible during times of change.
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Ability to elicit cooperation from a wide variety of sources, including upper management, and other teams/departments.
• Experience with planning and execution tool (Rally or similar).

Nice-to-haves

• Experience working in the insurance sector.

Benefits

• Comprehensive benefits package focused on health, wellbeing, and financial security.
• Professional development opportunities.
• Flexible work arrangements.
• Diversity and inclusion learning.
• Cultural awareness activities.
• Employee Resource Groups (ERGs).