Earth Fareposted about 2 months ago
Full-time - Entry Level
Asheville, NC
Food Services and Drinking Places

About the position

Responsible for ensuring the hotel's housekeeping department runs smoothly and meets cleanliness standards. Their duties include managing the housekeeping team, assisting the Executive Housekeeper in managing the housekeeping department, including the laundry and public areas, maintaining cleanliness, monitoring staff, ensuring guest satisfaction, maintaining a positive work environment, and training staff.

Responsibilities

  • Managing the housekeeping team
  • Assisting the Executive Housekeeper in managing the housekeeping department, including the laundry and public areas
  • Ensuring that all guest rooms and public areas are clean and meet the hotel's standards
  • Assisting and monitoring housekeeping employees in their daily tasks, and informing housekeeping managers of any discrepancies
  • Ensuring that guest satisfaction and product quality standards are met
  • Maintaining a positive, cooperative work environment between staff and management
  • Ensuring training objectives and development plans are completed, and that all staff are trained to meet and exceed service standards

Requirements

  • Experience in Hotel Housekeeping
  • Experience with leading a team
  • Organizing day-to-day operations
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