Assistant General Manager, San Fernando Valley - Encino/Woodland Hills/Westlake Village

About the position

Equinox Group is seeking a high potential Operations Manager with the potential to grow into a General Manager and Multi Manager position. We are a high growth collective of the world's most influential lifestyle brands, including Equinox, SoulCycle, and Equinox Hotels. Our mission is to maximize life through innovative lifestyle brands and experiences. We are passionate about high performance living and believe in the untapped potential within everyone. Our culture values humility, teamwork, and a commitment to excellence.

Responsibilities

• Influence and inspire a dynamic workforce.
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards.
• Assist departments in developing schedules and ensuring adherence to payroll budgets.
• Complete staff performance evaluations monthly and annually.
• Adhere to monthly ordering timeline and supply budgets.
• Ensure a high level of customer service to club members.
• Support ancillary departments and sales in partnership with the General Manager.
• Maintain awareness of monthly departmental goals and projections.
• Ensure cleanliness of the club per Equinox’s company standard.
• Monitor safety and security of the club and ensure proper Risk Management and Loss Prevention procedures.
• Help facilitate all other projects or responsibilities as delegated by the General Manager.
• Be open to location reassignments and work flexible schedules as needed.

Requirements

• Proven leadership ability with 1-3 years of management experience in an operational management industry.
• Strong verbal and written communication skills.
• High touch customer service experience preferred.
• Effective time management and follow-up skills.
• Financial management experience.
• Bachelor’s Degree preferred.

Benefits

• Competitive salary.
• Benefits and industry-leading commission opportunities for club employees.
• Complimentary Club membership.
• Perks and incentives with products and services including Personal Training, Pilates, Spa, and Shop.