Assistant General Manager

Full-time - Mid Level

Middleton, WI

Food Services and Drinking Places

About the position

As an Assistant General Manager at Cooper's Hawk Winery & Restaurants, you will oversee the operations of a high-volume full-service restaurant that includes a retail component and a Wine Club program. Your role will involve executing exceptional operations during shifts, providing leadership and development to team members, and collaborating closely with the General Manager to achieve restaurant goals and enhance the Wine Club Community.

Responsibilities

• Oversee overall restaurant operations and complex departments including Service and Tasting Room
• Adhere to policies and manage assigned operating systems
• Ensure collaboration between kitchen and front of house operations
• Represent company values and create a respectful, positive, and professional work environment
• Participate in hourly team member hiring
• Train and verify team members' understanding of Cooper's Hawk Winery & Restaurants
• Review and approve front of house department schedules in a timely manner
• Develop other Managers, including all Restaurant and Kitchen Managers
• Oversee training for Managers in Development, Lead Restaurant Trainers and new Team Members
• Focus on service & food standards and assist General Manager with weekly inventory procedures when needed
• Maximize financial and operational results, as well as weekly financial reporting and inventory audits with General Manager oversight
• Build and maintain Wine Club Community
• Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite
• Maintain a safe, secure and healthy work environment and food safety

Requirements

• 3-4 years of supervisory experience in a full-service restaurant
• Scratch kitchen experience preferred
• A minimum age requirement of 21 years
• Excellent verbal and written communication skills
• Ability to read, understand and communicate in English
• Demonstrates financial acumen
• Proficient in Microsoft Office Suite
• Preferred certifications include ServSafe and state/local licensing requirements
• Must be able to lift and carry up to 40 lbs
• Must be able to stand for at least 10 hours per shift
• Must have the ability to work 50-60 hours per week
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays

Benefits

• Health insurance
• Paid time off
• Employee discounts
• 401k plan
• Flexible scheduling