Assistant Manager($20/hr) - Retail/Storage NJ19

Full-time - Entry Level

Fair Lawn, NJ

501-1,000 employees

Real Estate

About the position

The Assistant Manager position at Prime Storage Group involves overseeing operations at self-storage facilities, focusing on customer service, sales, and property maintenance. The role requires bilingual communication in Spanish and entails responsibilities such as renting units, managing accounts, and ensuring property cleanliness. This position is pivotal in creating positive customer experiences and driving sales growth.

Responsibilities

• Renting self-storage units, parking space, and related products.
• Converting telephone and walk-in inquiries into rentals.
• Maintaining Account Receivables through collections and processing payments.
• Upselling moving products and assisting in unit sizing decisions.
• Greeting customers promptly and professionally.
• Presenting the features and benefits of the property to customers.
• Resolving customer issues in a timely manner.
• Ensuring company standards of cleanliness and appearance are met.
• Inspecting the property and performing lock checks.
• Showing customers self-storage units.
• Performing other duties as assigned.

Requirements

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Working knowledge of computer applications (Microsoft Office, Outlook, etc.).
• Possession of a valid driver's license, insurance, and reliable transportation.
• Willingness and ability to perform light maintenance tasks such as sweeping, mopping, and lifting.
• Availability for travel and flexibility to work at various locations.

Nice-to-haves

• Bilingual in Spanish.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Opportunities for advancement
• Flexible schedule