About the position
As an Assistant Manager at Citi Trends, you will play a crucial role in overseeing the daily operations of the restaurant. Your primary responsibility will be to assist the manager in ensuring that high-quality food production and service standards are consistently met. This position requires a hands-on approach to leadership, where you will be expected to interview, hire, and train new staff members, providing them with the guidance and support they need to succeed in their roles. You will manage shifts effectively, ensuring that operations run smoothly during busy periods, and will be responsible for monitoring food preparation, handling, and storage to maintain safety and sanitation standards. In addition to operational oversight, you will be the point of contact for customer inquiries and complaints, resolving issues in a timely manner to ensure customer satisfaction. Collaboration with kitchen staff is essential to ensure an efficient workflow and timely food delivery. You will also utilize the Aloha POS system for order processing and payment handling, which is integral to the restaurant's operations. This role is ideal for someone with a strong background in the food industry, who possesses excellent leadership and communication skills, and is capable of thriving in a fast-paced environment.
Responsibilities
- Assist the manager in overseeing daily operations of the restaurant
- Ensure high-quality food production and service standards are met
- Interview, hire, and train new staff members
- Provide leadership and guidance to the team
- Manage shifts and ensure smooth operations during busy periods
- Monitor food preparation, handling, and storage to maintain safety and sanitation standards
- Handle customer inquiries, complaints, and resolve issues in a timely manner
- Collaborate with the kitchen staff to ensure efficient workflow and timely food delivery
- Utilize Aloha POS system for order processing and payment handling
Requirements
- Previous experience in the food industry is preferred
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
- Knowledge of food safety regulations and best practices
- Proficient in using Aloha POS or similar restaurant management software
- Availability to work flexible hours, including evenings, weekends, and holidays
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
