Assistant Manager Wares Production

About the position

The Assistant Manager - Production provides direction and leadership to the wares processing team at the Boston Distribution Center (DC).

Responsibilities

• Provides direction and supervision to the wares processing staff.
• Assures the team operates effectively and that all activities are coordinated and the team works collaboratively with other DC staff.
• Directs the processing and sorting of donated hard goods consistent with established retail standards.
• Manages the daily processing of hard goods for stores to meet target allocation levels.
• Coordinates any additional allocations or responds to shortfalls as appropriate.
• Oversees the items that go to salvage or trash to maximize value and minimize cost.
• Uses space and storage in the distribution center efficiently.
• Monitors inventory of supplies.
• Assures compliance with the Consumer Product Safety Commission (CPSC).
• Responsible for ensuring proper identification and removal of hazardous material to designated site.
• Trains, coaches and motivates staff.
• Provides performance feedback to Director of Retail Production and Distribution.
• Collaborates with other departments.
• Assigns and maintains work schedules to meet business needs.
• Provides coverage as needed.
• Attends training opportunities that enhance job related skills.
• Exercises discretion, confidentiality, and sensitivity.
• Performs duties in accordance with Goodwill's standard policies and procedures.
• Other duties as assigned.

Requirements

• High School diploma, GED or equivalent.
• A minimum of three (3) years' retail store, warehouse or production experience with at least two (2) years supervising staff.
• Ability to lead a team and promote a team environment.
• Ability to work with a diverse group of customers, staff, and individuals with disabilities.
• Oral and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong problem-solving skills.
• Experience using Microsoft Office.
• Bilingual (esp. Spanish, Haitian Creole) a plus.
• Satisfactory results of all required background checks.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Holidays
• Tuition Reimbursement
• Store discounts at Goodwill locations