Assistant Manager

Full-time - Entry Level

Fremont, NE

Food Services and Drinking Places

About the position

The Assistant Manager at SONIC Drive-In plays a crucial role in supporting the General Manager in overseeing restaurant operations. This position involves training and managing team members to ensure high-quality food service and a positive dining experience for guests. The Assistant Manager is responsible for various operational tasks, including staffing, inventory management, and customer service, all while adhering to company policies and standards.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
• Immediately and respectfully responds to guest requests and reports guest complaints to immediate supervisor, assisting in resolving such complaints.

Requirements

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required
• Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Nice-to-haves

• Friendly and smiling faces that enjoy providing courteous food service to our guests
• Professional individuals who value people and demonstrate respect for others
• A team player willing to meet and exceed drive-in goals and objectives
• Strong leadership skills with the ability to motivate and lead team members
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.