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About the position
The Assistant Nurse Manager in the Psychiatric Emergency Department at Backus Hospital is a pivotal role recognized as the clinical expert in the service line and a leadership role model for Registered Nurses and all staff under their supervision. This position is integral to the efficient operation of the department, working closely with both emergency department and inpatient behavioral health staff. The Assistant Nurse Manager is responsible for directing the workflow to ensure the safe and efficient movement of patients through the department. This includes assigning patient care activities, ensuring that staff are qualified to care for assigned patients, supporting team members, and maintaining a high standard of quality and service excellence for patients. The role also involves facilitating challenging situations and appropriately assigning workloads among the team. In addition to overseeing patient care, the Assistant Nurse Manager is responsible for monitoring and maintaining staff performance. Nursing leaders in this role are expected to model excellent attendance, a positive attitude, and respectful communication, embodying Hartford Healthcare's Core Values of Excellence, Safety, Caring, and Integrity. They promote and support a healthy work environment and consistently demonstrate HHC leadership behaviors. This position is not only about managing the day-to-day operations but also about fostering a culture of excellence and continuous improvement within the team. The Assistant Nurse Manager will play a crucial role in enhancing the overall patient experience and ensuring that the department meets its operational goals. This includes engaging with staff to promote professional development and ensuring that the team is well-equipped to handle the demands of the psychiatric emergency care environment. The role is essential in maintaining the high standards of care that Backus Hospital is known for, contributing to the overall mission of improving the health of the communities served.
Responsibilities
- Direct the workflow in the Psychiatric Emergency Department to ensure safe and efficient patient movement.
- Assign patient care activities and ensure staff qualifications for assigned patients.
- Support team members and ensure quality and service excellence to patients.
- Facilitate challenging situations and appropriately assign workloads among staff.
- Monitor and maintain staff performance, providing feedback and support as needed.
- Model excellent attendance, positive attitude, and respectful communication.
- Promote and support a healthy work environment and role model leadership behaviors.
Requirements
- Bachelor's Degree in a health-related field or a qualified candidate in the process of completing the education requirement within six months of employment.
- Two (2) years of experience as an RN in a psychiatric behavioral health unit required; three (3) or more years preferred.
- Six (6) months experience as Charge Nurse or supervisory experience required; twelve (12) months preferred.
- Current Connecticut License as a Registered Nurse.
- Basic Life Support (BLS) certification; ability to obtain and maintain Pediatric Advanced Life Support (PALS) certifications within 90 days of hire.
- Demonstrated clinical knowledge to evaluate and prioritize patient flow issues.
- Excellent leadership, communication, and problem-solving skills.
Nice-to-haves
- Master's Degree in health-related or business field preferred.
- Advanced Cardiac Life Support (ACLS) certification and certification in clinical area preferred.
- Leadership experience preferred.
Benefits
- Paid time off and health insurance packages.
- 401(k) plan with employer match.
- Loan forgiveness for qualifying existing student loans.
- Tuition reimbursement available within program guidelines.
- Employee assistance and wellness programs with a focus on mental health.
- Discounts on services, products, and optional coverages such as movie tickets, pet insurance, and travel.
