Assistant Portfolio Manager

About the position

Fairgrove Property Management provides industry-leading residential property management services to real estate investors and residents throughout Southern California. Founded in 1976, the Irvine, CA-based company makes owning investment properties profitable and effortless. Four decades of experience in the residential real estate sector empowers Fairgrove to deliver a combination of exceptional operational expertise and innovative technology to both owners and residents. The company’s management approach enables stress-free, passive investing for owners, and provides residents with quality housing where service is the highest priority. Fairgrove Property Management operates in four major Southern California markets and is rapidly expanding across the West. The Assistant Portfolio Manager will be responsible for end-to-end management of a small portfolio of properties (~50 – 100 units) and will administratively support one or more Portfolio Managers with their portfolios. That support may include pursuing rent collections or bad debt, processing lease renewals, completing the notice to vacate process, and other tasks as assigned. The position offers hands-on exposure to property management, requiring strong organizational, communication, and problem-solving skills.

Responsibilities

• Assist Portfolio managers with daily administrative tasks, including rent collections, document preparation, and communication with residents.
• Identify renewal and/or rent increase opportunities, prepare reports, and upon approval, send documentation to the resident and complete updates in Appfolio.
• Record notice to vacates, communicate standard process and requirements to residents, schedule inspections, process deposit accounting, and bad debt, when applicable.
• Manage property owner communication, prepare, and distribute reports on property performance as needed.
• Manage all aspects of occupancies through resident lifecycle. Respond to resident inquiries and concerns in a timely and professional manner.
• Coordinate repairs and maintenance requests with vendors, ensuring timely completion and high-quality work.
• Oversee marketing and leasing to limit vacancies.
• Obtain property owner approvals to perform work, process invoices and approve payables.
• Conduct periodic property inspections to ensure compliance with company standards.
• Monitor property utilities, contracts, and vendor services to ensure efficient operations.
• Maintain accurate and up-to-date property records, lease agreements, and resident files.

Requirements

• Bachelor’s degree or equivalent experience
• Experience in property management or a related field preferred but not required
• Strong knowledge of computers and technology including cloud-based software and applications
• Extremely proficient in Microsoft Office 365
• Great communication skills
• Customer service oriented
• Organized and able to manage multiple priorities
• Honest, Trustworthy & Accountable
• Clean driving record
• Dependable transportation

Benefits

• Medical benefits
• PTO (Paid Time Off)
• Mileage reimbursement