Assistant Property Manager, Multifamily

Multifamily - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Specialty Trade Contractors

About the position

The Assistant Property Manager is responsible for maintaining the community to a market-ready standard while ensuring high levels of service. This role involves assisting the Property Manager with various operational tasks and building a motivated team to enhance property performance.

Responsibilities

• Ensure the smooth running of the community in a fast-paced environment.
• Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to company standards.
• Track and evaluate advertising and client traffic.
• Maintain and model the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with day-to-day operations of the on-site team, ensuring compliance with policies and procedures.
• Maintain effective on-site staff through interviewing, hiring, and coaching as necessary.
• Maintain residents' files in accordance with company standards.
• Resolve conflicts and maintain a positive living environment for residents.
• Manage and maintain all aspects of the community budget and finances.
• Work with leasing staff to meet leasing/marketing goals.

Requirements

• Bachelor's Degree preferred
• High School Diploma, GED, Technical or Vocational school required
• 3+ years of Property Management experience
• 1+ years of Management experience
• Effective communication and customer service skills
• Computer literate, including Microsoft Office Suite and internet navigation skills
• General office, bookkeeping, and sales skills
• Excellent oral and written communication skills

Nice-to-haves

• Experience in multifamily property management
• Knowledge of local real estate market
• Ability to work in a team-oriented environment

Benefits

• Health insurance
• 401k plan
• Paid time off
• Professional development opportunities