Peets Coffee-posted about 1 year ago
$52,000 - $60,000/Yr
Full-time • Entry Level
Capitola, CA
Food and Beverage Retailers

The Assistant Store Manager at Peet's Coffee is a developmental role aimed at preparing individuals for the Store Manager position within 12 to 18 months. This role focuses on daily operations, sales performance, and ensuring excellent customer service while fostering a culture of authenticity and respect among team members. The Assistant Store Manager is responsible for driving growth, developing Baristas, and maintaining high standards of quality and service.

  • Oversee daily operations of the coffee bar and ensure excellent customer service.
  • Drive sales performance and growth through ownership and authenticity.
  • Develop and mentor Baristas to enhance their skills and service quality.
  • Promote a culture of respect, dignity, and integrity within the team.
  • Utilize operational tools effectively to achieve results and maintain quality standards.
  • Support employee growth and facilitate change within the team.
  • Minimum of two years' experience as a retail manager or supervisor.
  • Strong customer service skills and experience in a related field.
  • Desire to develop into a Store Manager role within 12 months.
  • Ability to drive personal development in partnership with Store Manager and District Leader.
  • Excellent communication skills and ability to relate well to customers and team members.
  • Strong time-management and delegation skills.
  • Good problem-solving skills and sound judgment.
  • Reliability and punctuality in attendance.
  • Experience in a fast-paced retail environment.
  • Ability to maintain composure under pressure.
  • Passion for coffee and customer service.
  • 401(k) plan with generous matching
  • Full medical, dental, and vision insurance
  • Employee Assistance Program including mental health resources
  • Tuition scholarship opportunities through Oregon State University E Campus
  • Opportunities for growth and advancement
  • Paid vacation, holidays, and sick leave
  • Monthly bonus program
  • Free coffee and fresh baked goods
  • Employee discount
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