Assistant Store Manager - Operations

Murdoch's Ranch & Home Supply • Victoria, TX

322d

About The Position

Assistant Store Manager-Operations plays a critical role in overseeing and enhancing the Murdoch's store experience, as well as improving operational processes. The ASM-Operations leads cashier teams, the Retail Office Coordinator, and the receiving department, and is responsible for planning, goal setting, development, and overall success within these areas. The ASM-Operations ensures processes are reviewed, measured, and optimized and they lead through a service-oriented approach. As a member of the store management team, they also contribute to the overall success of the store. As a Murdoch's Team Member in this role, you will... Commit to the success of the team by embracing Murdochs’ mission, values, and principles. Lead front-end operations, receiving, and back-office operations to fulfill the Murdoch’s MVPs in everything they do, ensuring an excellent internal and external customer service experience. Drive consistent retention, development, and coaching to grow a talent bench for store-level department movement. Complete inventory pricing and maintenance duties. Operate in a timeline driven and goal-oriented manner to ensure accountability. Demonstrate excellence with organization and delegation. Network, recruit, assess, hire, and develop qualified candidates. Prioritize, plan, delegate, administer and adapt to the store needs. Develop the strategies and plans to achieve sales results through business analysis, action planning, task assignment, and effective team communication. Ensure team members operate in a safe manner, especially in and around the back room. Communicate and collaborate effectively with other members of the store management team. Collaborate effectively with Operations and IT departments to ensure smooth operations of Ecommerce order fulfillment, point of sale systems, and other front-end/back-end technologies.

Requirements

• Positive attitude and demonstrated practice of learning.
• Ability to handle multiple tasks and take decisive action.
• Excel in a fast-paced, evolving work environment.
• Strong communication skills (written, oral, and interpersonal).
• Effective leadership skills.
• Exceptional merchandising ability.
• Effective problem-solving skills.
• Three to five years previous store leadership experience within retail.
• Strong Windows-based computer skills, especially with Microsoft products.
• Proven ability to network, recruit, interview, train, motivate, and grow direct reports.

Responsibilities

• Oversee and enhance the store experience and operational processes.
• Lead cashier teams, the Retail Office Coordinator, and the receiving department.
• Plan, set goals, and develop team members for success.
• Review, measure, and optimize processes with a service-oriented approach.
• Lead front-end operations, receiving, and back-office operations.
• Drive retention, development, and coaching for talent growth.
• Complete inventory pricing and maintenance duties.
• Operate in a timeline driven and goal-oriented manner.
• Demonstrate excellence in organization and delegation.
• Network, recruit, assess, hire, and develop qualified candidates.
• Prioritize, plan, delegate, and adapt to store needs.
• Develop strategies and plans to achieve sales results through analysis and communication.
• Ensure team members operate safely, especially in the back room.
• Communicate and collaborate with other management team members.
• Collaborate with Operations and IT for smooth Ecommerce and technology operations.

Benefits

• Competitive pay range depending on experience.
• Amazing employee discount on various products.
• Multiple health insurance options after 60 days.
• Dental and vision options to complete health plans.
• Life insurance for family financial security.
• Paid vacation to relax and recharge.
• Holiday pay throughout the year.
• Paid sick time to focus on health without losing pay.
• 401(k) with a generous 4% company match.
• Paid parental leave for family bonding.
• Community giving program that matches donations and provides paid volunteer hours.
• Wellness program that lowers medical premiums with credits earned.
• Training program with over 250 courses available.
• Various voluntary insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level