Assistant Store Manager

US Foods Holding • Twin Falls, ID

427d • $33,280 - $52,000

About The Position

The Assistant Store Manager plays a crucial role in enhancing the financial performance of the store by overseeing product merchandising, expense control, and achieving sales and profitability goals. This position manages front-end operations, ensuring accurate transaction recording and effective training of front-end employees in customer service and shrink control. The Assistant Store Manager collaborates closely with the Store Manager to implement the Annual Operating Plan and is responsible for recruiting, training, and developing staff while ensuring adherence to loss prevention procedures.

Requirements

• A two-year college degree or equivalent work experience required.
• Minimum of four (4) years experience in a retail work environment required.
• At least two (2) years of management/supervisory experience required.
• Strong planning and organizational skills.
• Ability to deliver superior customer service and build professional relationships.
• Ability to think quickly and critically, make solid business decisions, and demonstrate good common sense.
• Excellent leadership skills, highly motivated and self-driven.
• Strong communication, conversational, and negotiation skills.
• Adaptability and willingness to assist in accomplishing daily tasks.
• Strong business awareness and ability to review and interpret financial data.
• Ability to work a flexible schedule, including early mornings, late evenings, holidays, and weekends.
• Competency and proficiency with computer applications and Microsoft programs.

Nice To Haves

• Degree in Business Management, Supply Chain/Wholesale Management, or Accounting/Finance preferred.

Responsibilities

• Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
• Address personnel and performance issues, including coaching and issuing verbal and written warnings.
• Consult with Store Manager and HR on next steps leading to progressive discipline and termination when needed.
• Ensure compliance with personnel policies and procedures.
• Understand the mechanics of the Annual Operating Plan (AOP) and its impact on monthly Profit and Loss (P&L).
• Assist in the AOP budgeting process and manage shrinkage with a focus on front-end processes.
• Participate in the annual inventory process, including preparation and execution of inventory guidelines.
• Train front-end employees and other assigned employees on required programs.
• Assist the Store Manager in ensuring compliance with company policies, procedures, and store SOPs, maintaining a safe environment for staff and customers.
• Interview, hire, orient, and train assigned employee groups.
• Provide day-to-day direction to floor employees, including schedules and outlining store goals and sales targets.
• Plan in-store demonstrations, including preparation and set-up of demo carts and distribution of product samples.
• Oversee the receiving of products, return of damaged or expired products, and timely restocking of shelves.
• Maintain merchandising programs within the store, such as promotional ends and signage.
• Communicate with store employees about merchandising and marketing programs, overseeing execution and follow-up reporting.
• Analyze monthly store reports to evaluate controllable expenses and overall store performance.
• Address any variance to company standards with appropriate action plans, partnering with the Store Manager as needed.
• Ensure proper scheduling of employees to meet business objectives.
• Ensure all employees understand and can execute emergency operating procedures.
• Accept special assignments as directed by the Store Manager.
• Adhere to, communicate, and fully support and enforce all company policies, processes, and procedures.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Associate degree
• Number of Employees: 10,001+ employees