The Highlands at Wyomissing - Wyomissing, PA

posted 2 days ago

Wyomissing, PA
Nursing and Residential Care Facilities

About the position

The position involves overseeing the housekeeping department within a facility, ensuring that all standards and procedures are adhered to. The role requires planning and scheduling work for housekeeping staff, conducting interviews and evaluations, and providing training and supervision to ensure high-quality service. Regular inspections and evaluations of the facility are necessary to maintain cleanliness and address any issues that arise. The position also involves coordinating with other departments and addressing community concerns related to housekeeping activities.

Responsibilities

  • Establish and review standards and work procedures for all housekeeping staff in accordance with established policies and practices of the facility
  • Plan work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas
  • Interview, select, hire and evaluate facility housekeeping personnel in accordance with facility standards
  • Orient, train, and supervise all housekeeping staff
  • Conduct daily inspections and evaluations of the facility and recommend action items
  • Conduct regular staff meetings and communicate with members of other departments to coordinate housekeeping activities
  • Schedule major project work, assuring that adequate staff and supplies are available
  • Investigate complaints regarding housekeeping service and equipment, and take corrective action
  • Interact with members of the community impacted by both historical and current activities
  • Responsible for development and schedule for Training of all Support Services Employees on Support Services Cleaning & Disinfecting Practices
  • Responsible for Training of all Support Services Employees, all Shifts
  • Responsible for Validating Employee Competencies and creating documentation trail when needed
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