Assistant Underwriter

$38,002 - $60,008/Yr

Berkley - San Diego, CA

Full-time - Entry Level

San Diego, CA

Administrative and Support Services

About the position

The Assistant Underwriter plays a crucial role in supporting the underwriting department at Preferred Employers Insurance, a Berkley Company, which specializes in providing workers' compensation insurance to California business owners. This position is primarily focused on customer service and the processing of underwriting files, ensuring that all tasks are completed in accordance with the company's guidelines. The Assistant Underwriter is responsible for organizing and processing all quotes, binds, policy endorsements, renewals, and routine mail, which are essential functions for maintaining the efficiency of the underwriting process. In addition to processing tasks, the Assistant Underwriter is expected to provide excellent customer service to incoming callers, addressing their inquiries promptly and professionally. This includes communicating with agents to gather additional information on files, which is vital for accurate underwriting decisions. The role requires a proactive approach to managing tasks, including maintaining a current diary system for follow-up items and achieving a working knowledge of the company's new business selection philosophy. The Assistant Underwriter must demonstrate strong organizational skills and the ability to manage multiple tasks in a fast-paced, decision-oriented environment. This position is ideal for individuals who thrive in a collaborative team setting while also being able to work independently. The company values effective communication and analytical skills, which are essential for success in this role.

Responsibilities

• Provide excellent customer service by answering phones within three rings.
• Handle phone and email requests/inquiries in a quick, professional, and courteous manner.
• Organize and process all policy endorsements and incoming and outgoing mail.
• Quote new business, issue policies, and process renewals in accordance with Underwriter and Company specifications.
• Achieve a working knowledge of the company's new business selection philosophy.
• Maintain a current diary system for all follow-up items.

Requirements

• 1-2 years experience in an office environment.
• BA/BS degree is preferred.
• Demonstrated ability to work in a fast paced, decision-oriented environment.
• Excellent communication and analytical skills.
• Strong organizational skills and ability to manage multiple tasks.
• Strong automation skills including MS Office products especially Excel.
• Ability to work independently and in a collaborative team environment.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance