Associate Director, Agile Coach & Scrum Master, Agile Strategy & Deployment

$162,000 - $202,000/Yr

Bristol-Myers Squibb - Ayer, MA

Full-time - Mid Level

Hybrid - Ayer, MA

Chemical Manufacturing

About the position

The position involves training, guiding, and supporting Agile Teams at Bristol Myers Squibb to embed Agile mindsets and practices. The role focuses on ensuring teams understand Agile and Scrum principles, facilitating effective collaboration, and driving continuous improvement in team performance. The Agile Coach will work closely with project managers and initiative leads to create Agile milestone plans, lead sprint ceremonies, and resolve team impediments, ultimately contributing to the organization's Agile transformation.

Responsibilities

• Train, guide, and support Agile Teams to embed Agile mindsets and ways of working.
• Ensure team understands Agile and Scrum theory, practice, and guidelines, embedding knowledge through lived experience.
• Coach the team in self-organization, high performing team practices, effective collaboration, and transparent communications.
• Craft and implement team-specific Agile growth strategies; coach at the team and individual basis.
• Recognize areas of strength and improvement and employ appropriate techniques to bring the team to a high performing level.
• Partner with initiative lead(s)/owner(s) & project managers to create Agile milestone plans and backlogs for projects & sprints, adapting them as needed.
• Coach on refinement of deliverables/user stories and apply key Agile artifacts.
• Lead sprint ceremonies for Agile teams to achieve targeted results in partnership with initiative lead/product owner.
• Schedule & facilitate events, meetings, and decision-making processes.
• Co-manage timelines and resolve problems/issues that hinder the teams' work.
• Facilitate internal communication and effective collaboration.
• Work with Agile/Scrum Teams and stakeholders to influence decision making and support organizational project or product teams.
• Resolve team impediments with other Scrum Masters to increase the effectiveness of Scrum application.
• Measure & monitor progress and performance, helping teams identify and implement needed changes for continuous improvement.
• Capture lessons learned for institutional knowledge & evolution, and key metrics & measures of success for Agile transformation.
• Participate in Agile Community of Practice forums to support scaling of Agile mindsets, skillsets, and ways of working.
• Build & refine Multi-Media Tools for GPS Wide Communications & Learning, and develop the Agile eLearning Library.

Requirements

• Bachelor's degree in engineering, business, data science, computer science, or information systems; Master's or MBA preferred.
• 8+ years of business work experience.
• 5+ years experience leading in an Agile work environment, including management consulting experience with agile training.
• Knowledge of Agile principles (Scrum and/or Kanban).
• Experience in implementing Agile at Scale.
• Agile certifications are a plus.
• Proven experience in training and education.
• Experience working as part of a larger PMO to deliver complex solutions using Agile processes.
• Experience resolving conflicts and coaching teams to become better-aligned and higher functioning.
• Experience managing a team of teams and interfacing between technical and business partners.
• Familiarity with Atlassian Jira.
• Excellent interpersonal, analytical, written, and verbal communication skills.
• Strong facilitation skills and ability to lead with servant-leadership and empathy.
• Experience acting as an organizational change agent.
• Ability to work in a fast-paced environment and prioritize program execution activities.

Nice-to-haves

• Lean and Six Sigma certifications are a plus.
• Passionate about helping others learn, grow, and develop.
• Keen business acumen.
• Hands-on experience on teams developing and refining new systems.

Benefits

• Medical, pharmacy, dental, and vision care.
• Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
• Financial well-being resources and a 401(K).
• Financial protection benefits such as short- and long-term disability, life insurance, and business travel protection.
• Work-life programs including paid national holidays, optional holidays, Global Shutdown Days, up to 120 hours of paid vacation, and sick time off.
• Parental, caregiver, bereavement, and military leave.
• Family care services such as adoption and surrogacy reimbursement, fertility benefits, and support for traveling mothers.
• Tuition reimbursement and a recognition program.