Associate Director, Quality Operations

About the position

Responsible for some of the daily operations of One Lab conducting the testing of clinical DNA specimens for the purpose of diagnosing genetic disease, using manual and automated methods in a team environment, and following established policies and procedures in a professional manner.

Responsibilities

• Directs day-to-day activities of the laboratory operation and staff.
• Is accessible at all times on site, by telephone or by electronic consultation, to resolve technical problems in accordance with policies and procedures established by the Director of Operations.
• Monitors the performance characteristics of the test and ensures that acceptable levels of performance are maintained based on established quality controls, indicators, and procedures.
• Documents and reports performance issues or trends promptly to the Director of Operations and Lab Director, if necessary, ensuring regulatory compliance.
• Uses appropriate resources to troubleshoot and address quality issues and implements corrective and preventive action.
• May fully assume those responsibilities of the Director of Operations that are permitted to be delegated.
• Assists with the hiring and onboarding of lab personnel.
• Maintains sufficient familiarity with OneLab assays, including NextGen Sequencing, Array, PCR-based techniques, and extraction.
• Monitors and recommends improvements to procedures and lab processes.
• Performs other related duties as assigned including amending SOPs, revising lab protocols, overseeing validations and implementation of new tests and new lab procedures.

Requirements

• Mathematical, computer, reasoning, and language skills at the professional level.

Benefits

• Paid Time Off (PTO)
• Health, Dental, Vision and Life insurance
• 401k Retirement Savings Plan
• Employee Discounts
• Voluntary benefits