Associate Field Service Engineer (Central NJ)

About the position

Elekta is looking for an Associate Field Service Engineer to join our team in Northern New Jersey. This full-time position requires the selected candidate to reside or relocate in the surrounding area. As an Associate Field Service Engineer, you will service equipment used to treat cancer patients, ensuring a customer-focused approach while performing mechanical and electronic repairs in a timely manner. This role demands the highest level of professional representation between the customer and the company, supporting projects, programs, and policies established by Elekta.

Responsibilities

• Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
• Perform supervised calibrations and preventative maintenance on their designated modality.
• Work safely in confined areas, including high current/high voltages modulators (20-50 kV, 1500A), and use peripheral vision to gauge distances.
• Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
• Submit timely and accurately service reports, timesheets, expense reports, film badges, and other paperwork as assigned.
• Manage parts inventory.
• Provide product feedback to home office.
• Maintain all company-leased equipment, including company automobile, parts, and tools.
• Perform other related duties as assigned or requested.

Requirements

• Associate Degree or equivalent experience preferably in Electronics, Physics or an associated discipline.
• Possess a good electro-mechanical aptitude.
• Computer literate.
• Experience with servicing Radar equipment is a plus.
• Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.
• A good understanding of Good Manufacturing Practice, including ESD requirements.
• Effective written and verbal communication skills.
• Exceptional customer service skills.
• Ability to represent the organization in a professional and positive manner.
• Ability to organize and prepare reports.
• Willingness to travel and work unsociable hours.
• Maintain an active driver’s license in the home state.
• Comply with all customer vendor credentialing requirements and Elekta's COVID-19 (U.S.) Vaccination Policy.

Nice-to-haves

• Experience with servicing Radar equipment is a plus.

Benefits

• Excellent Medical, Dental and Vision coverage
• 401k
• Paid Vacation and Holiday
• Wellness reimbursement
• Tuition reimbursement
• Flexible spending account
• Opportunity to work on cutting edge in medical advancement
• Close-knit company culture
• Upward mobility