SS&C Technologies - New York, NY
posted 2 months ago
Full-time - Mid Level
Hybrid - New York, NY
10,001+ employees
Professional, Scientific, and Technical Services
About the position
The Associate Manager (Go Trade+) in Client Service Trade Support is responsible for managing middle and back office support services for GoTrade+ clients. This role involves providing ongoing operational support across the post-trade lifecycle, including trade support, settlements, collateral management, and reconciliations. The position requires strong client relationship management and collaboration with various departments to ensure efficient service delivery.
Responsibilities
- Managing GoTrade+ clients' middle and back office support services
- Providing ongoing and daily operations support to client(s) across all aspects of the post trade lifecycle
- Completing daily, weekly and monthly assigned tasks and reviewing work product
- Globally interacting with the greater OTC Derivatives, Fund Accounting, Operations and Valuation departments
- Building and maintaining strong client and counterparty/PB relationships
- Co-Managing and coordinating client due diligence meetings as needed
- Assisting in the exception documentation and gap analysis process
- Participating in testing new functionality for technology projects
- Working with the Sales & Marketing team to support conference needs, event planning and email campaigns
Requirements
- Bachelor's degree in Business, Finance, Computer Science or related field
- Experience working in the financial services industry, preferably in a middle/back office environment
- Strong knowledge of fixed income and FX products
- OTC derivative products knowledge is a strong plus
- Project Management methodology and best practices
- Experience with documenting business processes and workflows
- Experience translating business requirements into software requirements (writing BRD's)
- Prior experience with both technical designs and specifications throughout the project life cycle
- Excellent communication skills particularly in a client facing environment
- Ability to work well independently
- Excellent organizational skills
- Ability to work across multiple geographic regions
- Ability to work under pressure and manage tight deadlines
Benefits
- 401k Matching Program
- Professional Development Reimbursement
- Flexible Personal/Vacation Time Off
- Sick Leave
- Paid Holidays
- Medical, Dental, Vision Insurance
- Employee Assistance Program
- Parental Leave
- Discounts on fitness clubs, travel and more
