Asst Mgr Technology - Infrastructure Operations | Network

Full-time - Mid Level

Dallas, TX

Air Transportation

About the position

Provide a People focused approach to Technology Leadership. Drive a cross-functional strategic team and apply department/enterprise business knowledge to ensure value alignment. Accountable for the delivery and support of solutions and services that are technically and functionally solid, well integrated, comply with technical strategy, and meet or exceed Customer requirements. The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Responsibilities

• Communicate, support, and drive understanding of Company and Department goals/initiatives to the Team and incorporate these goals into their day-to-day work
• Provide day-to-day Leadership, coaching, and training to the cross-functional Teams to deliver solutions and services to meet enterprise needs
• Assist with developing and executing strategies and processes to improve performance and the value of products and services provided
• Lead a cross-functional Team to deliver solutions and services to meet enterprise needs
• Drive and follow through to resolution of organization, team and individual issues
• Participate in organizational processes and initiatives, i.e. performance management, interviewing, budgeting, training, etc.
• Provide Technical thought Leadership related to assigned functional area
• Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products
• Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities
• Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams
• Work alongside Technology and business partners to measure financial benefits and demonstrable business value
• May perform other job duties as directed by Employee's Leaders

Requirements

• High School Diploma or GED
• Bachelor's degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent formal training
• Fully functioning, broad knowledge in a Business and/or Information Technology environment
• Direct or indirect Leadership experience

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.