Auto Claims Representative

Sedgwick • Springfield, IL

428d • $50,000 - $55,000

About The Position

The Auto Claims Representative at Sedgwick is responsible for analyzing and processing low to mid-level auto and transportation claims. This role involves assessing property damage, ensuring proper documentation, and maintaining professional client relations while working towards prompt resolution of claims. The position emphasizes a culture of caring and support for employees' mental, physical, financial, and professional needs.

Requirements

• Bachelor's degree from an accredited college or university preferred.
• Three (3) years of personal line or commercial line auto claims management experience or equivalent combination of education and experience required to include knowledge of construction basics.
• Familiarity with personal and commercial lines policies and endorsements.
• Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
• Knowledge of total loss processing, State salvage forms and title requirements.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Good interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Service Expectations.

Responsibilities

• Processes auto property damage; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k and matching
• Paid Time Off (PTO)
• Disability insurance
• Life insurance
• Employee assistance program
• Flexible spending account or health savings account
• Other additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees