Group 1 Automotive - Rockland, MA

posted 6 months ago

Full-time
Rockland, MA
251-500 employees
Motor Vehicle and Parts Dealers

About the position

BMW of Rockland, a part of the rapidly growing Group 1 Automotive, is seeking a qualified Internet Sales Professional to join our dynamic team. This position is integral to our sales operations, focusing on enhancing customer engagement and driving sales through various channels. The ideal candidate will be responsible for receiving inbound sales calls and proactively contacting existing customers via phone and email to foster loyalty and satisfaction. This role requires a proactive approach to developing a pipeline of sales opportunities through networking, cold calling, and referrals, ensuring that we maintain a strong presence in the market. In collaboration with the sales department, the Internet Sales Professional will help devise effective sales strategies and techniques tailored to our customer base. This includes staying informed about industry news and trends, which will be communicated to both management and dealership employees. The emphasis on outstanding customer service is paramount, as this role directly impacts customer retention and satisfaction. At Group 1 Automotive, we pride ourselves on providing a professional work environment that encourages job training and advancement opportunities. We are committed to fostering a culture of integrity, transparency, professionalism, teamwork, and respect, making this an excellent opportunity for individuals looking to accelerate their careers in automotive retail.

Responsibilities

  • Receive inbound sales calls
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Develop pipeline of sales opportunity leads through networking, cold calling, and referrals
  • Work with sales department to develop sales strategies and techniques
  • Communicate industry news and trends to management and dealership employees
  • Provide outstanding customer service

Requirements

  • Auto dealership Internet Sales or Business Development Center (BDC) experience is a plus
  • Superior communication and customer service skills
  • Solid working knowledge of the Internet
  • Maintaining a positive, can-do attitude
  • High School Diploma or equivalent

Benefits

  • Health, Dental & Vision insurance
  • Life & Disability insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
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