Automotive Product Lead

Full-time - Mid Level

Troy, MI

About the position

The Automotive Product Lead is a supervisory role responsible for leading and supporting a team of geographically dispersed repair technicians in a manufacturing environment. This position involves extensive customer interaction, coordination of shift coverage, and hands-on mentoring of technicians. The lead will ensure that repair goals and delivery milestones are met while providing technical assistance and resolving project issues to maintain productivity and client satisfaction.

Responsibilities

• Motivate, lead, and support geographically dispersed repair technicians.
• Track float count, vehicles repaired per technician, schedules, deliverables, and team planning activities.
• Ensure customer launch support deadlines and repair goals are met.
• Liaise with clients to identify and gain consensus on requirements and deliverables.
• Intake new work and assist with developing scope, schedule, and cost estimates.
• Assign work and monitor deliverables of team members, ensuring adherence to processes and best practices.
• Maintain up-to-date plans and schedules for program deliverables.
• Ensure budgets are adhered to and potential cost overruns are contained.
• Serve as a go-to for questions and guidance for trainers and developers.
• Participate in internal/external meetings and launch-related activities.

Requirements

• Prior supervisory experience leading a geographically dispersed workforce.
• Minimum of 5 years related automotive/manufacturing industry/OEM assembly plant experience.
• Demonstrated knowledge of automotive systems from an advanced diagnostics perspective.
• Ability to support the team as needed for repair activities on-site.
• Ability to research and track the customer's build schedule for team coverage.
• Ability to read and interpret a digital multimeter, OEM Scan Tool, and other diagnostic equipment.
• Ability to read and interpret early engineering level electrical schematic diagrams.
• Strong organizational skills, including time management and handling multiple projects.
• Ability to interface with diverse teams, engineers, and UAW personnel.
• Strong working knowledge of Microsoft Office (Word, PPT, Excel).
• Valid Driver's License.

Nice-to-haves

• Demonstrated professional experience delivering technical training.
• Demonstrated professional presentation skills and leadership abilities.
• ASE Certifications (A1 - A8).

Benefits

• Health insurance
• 401k plan
• Paid time off
• Professional development opportunities