AVP, Head of Growth - Institutional Retirement Solutions

$215,000 - $250,000/Yr

Pacific Life - Omaha, NE

Full-time - Senior

Omaha, NE

Insurance Carriers and Related Activities

About the position

The AVP, Head of Growth - Institutional Retirement Solutions is a leadership role responsible for setting the vision and driving the strategy for growth in the institutional retirement space. This position focuses on overseeing transformational activities to enhance efficiency and effectiveness while leading cross-functional teams to achieve organizational goals. The role involves developing innovative solutions, optimizing business processes, and ensuring alignment with long-term business objectives.

Responsibilities

• Define the structure and implement the future state operating model to support growth in the institutional retirement business.
• Develop short-range and long-range roadmaps, programs, and policies to deliver industry-leading service outcomes.
• Create a next-gen operating model for annuitant service delivery with a focus on digital integration.
• Drive innovative solutions to address current and future challenges in Institutional Retirement Solutions.
• Identify areas for improvement and develop tech-forward strategies to optimize business processes.
• Build leadership and technical capabilities for the future and manage obstacles effectively.
• Support sales volume growth by aligning department resources and developing talent.
• Reduce operating costs by eliminating non-value-add activities.
• Manage operational risk and ensure adherence to guidelines.
• Build strong relationships with IT, Product, Distribution, and Operations teams to align objectives and deliverables.
• Improve ease of doing business for participants and plan sponsors.
• Collaborate with cross-functional teams to drive change and implement initiatives successfully.
• Develop, monitor, and manage KPIs to ensure service commitments are met.
• Communicate the strategic business direction to various stakeholders.
• Provide expertise and decision-making support on operational and service issues.

Requirements

• 4-year degree or equivalent experience in Business Administration, Operations Management, or a related field; MBA preferred.
• 20+ years of experience, including management experience.
• Proven experience in leading transformation initiatives and managing operations.
• State and life insurance (FINRA/SIE) licenses required.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to lead and inspire cross-functional teams.
• Proficiency in project management and change management methodologies.

Nice-to-haves

• Ability to develop people to meet career and organizational goals.
• Experience in creating new and better ways for organizational success.
• Proven track record of achieving results under challenging circumstances.

Benefits

• Medical, Dental, Vision insurance coverage
• Wellbeing Reimbursement Account
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave
• Adoption Assistance Program
• Competitive 401k savings plan with company match and additional contributions.