AWS Global Sales, Business Operations Lead, Global Business Operations

About the position

The AWS Global Sales Operations team drives business excellence by developing and supporting critical operating mechanisms that deliver results for both customers and colleagues. We are a diverse, innovative team that transforms data and insights into actionable strategies. We are seeking a results-driven Sales Operations leader to enhance our business management systems and deliver strategic insights that inform executive decision-making.

Responsibilities

• Drive continuous improvement of AWS Global Sales operational and strategic inspection meetings, including pipeline reviews, forecasting reviews, and deal inspection mechanisms.
• Lead requirements gathering, specification development, and implementation of business management system enhancements.
• Synthesize complex data sets from multiple teams to surface key insights and trends for executive decision-making.
• Own the development and delivery of weekly and bi-weekly business review narratives for VP and CEO-level audiences.
• Coordinate cross-functional initiatives, making strategic trade-offs to balance insight quality with delivery speed.
• Partner with stakeholders to identify opportunities for operational improvement based on data insights.
• Build and maintain strong relationships with cross-functional partners and executive stakeholders.
• Present analysis and recommendations to senior leadership, driving consensus on strategic initiatives.

Requirements

• 10+ years of Microsoft Excel experience.
• Bachelor's degree or equivalent.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• Ability to quickly turn ideas into written narratives and to clearly articulate plans and outcomes verbally and in writing, constructing cases which initiate change, understanding and projecting specific benefits to come from that change.

Nice-to-haves

• Experience presenting to senior leadership.
• Experience using Salesforce (or other CRM tool) or BI tools.
• MBA or other advanced degree, experience in Finance or related fields.

Benefits

• Flexible working culture.
• Mentorship and career growth opportunities.
• Diverse and inclusive workplace.