Baker

About the position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Baker is responsible for baking products for orders and to replenish displays while ensuring to maintain a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, and making note of customer suggestions.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Checks orders for the day and sets up a timeline and production schedule.
• Prepares, bakes, and fries all department products as needed.
• Reviews the status and appearance of product for freshness and pulls by stale date.
• Invoices and puts away product as instructed by the department manager.
• Anticipates product needs for the current and subsequent days.
• Inspects incoming products for quality and quantity.
• Understands the use and issues related to bakery equipment.
• Checks signage for correct labels on ad items.
• Reviews department for potential safety issues.
• Operates as a lead with bakery clerks.
• Prioritizes orders as per customer and department manager request.
• Proofs necessary items and pulls product from the freezer or cooler.
• Practices proper sanitation procedures and ensures the work area is clean and neat.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.

Requirements

• Must be 18 years or older.
• High school or equivalent experience.
• Over six months up to one year of similar or related experience.
• Ability to solve practical problems and interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Must be able to copy data from one record to another and provide basic direction.

Benefits

• Anticipated hourly starting wage of $17.00 to $21.25 depending on experience.