Bakery Clerk

About the position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Bakery Clerk is responsible for reviewing daily orders, preparing and replenishing products in a prompt, efficient, and friendly manner. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests.
• Reviews the status and appearance of the food for freshness.
• Reviews orders for the day.
• Takes customer orders at the bakery counter.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
• Anticipates product needs for the department on a daily basis.
• Prepares, finishes, and replenishes product as necessary.
• Pulls product from cooler/freezer to prepare for baking.
• Checks in product, puts product away, and may review invoices.
• Runs the department registers and receives payment, makes change, etc.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.
• Washes dishes as necessary.
• Orders product and supplies as necessary.
• Prices products for customers as necessary.
• Delivers orders as needed.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Requirements

• Must be 18 years or older.
• Less than High school education or equivalent experience.
• Six months or less of similar or related work experience.
• Ability to carry out detailed but uninvolved written or verbal instructions.
• Ability to deal with a few concrete variables.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Possess the ability to understand and follow verbal or demonstrated instructions.