Canyon Ranch - Lenox, MA
posted 2 months ago
Full-time
Lenox, MA
Accommodation
About the position
The Beauty Services Receptionist at Canyon Ranch plays a crucial role in ensuring guests have a seamless experience at the wellness resort. This position involves managing guest appointments for various beauty services, assisting with product recommendations, and operating the point of sales system. The receptionist is the first point of contact for guests seeking beauty services, making it essential to provide excellent customer service and maintain a high standard of professionalism.
Responsibilities
- Manage guest appointments for beauty services including skin care, massage, and salon services.
- Ensure guests are directed to the right service at the right time.
- Assist guests in selecting products recommended by service providers after their treatments.
- Operate the point of sales system efficiently.
Requirements
- 1-2 years of experience in customer service, preferably with high-end clientele.
- Experience in retail or a full-service salon is preferred.
Nice-to-haves
- A passion for beauty and wellness services.
