Benefits Coordinator- Intermediate (Radiology MARC)

UT Health - San Antonio, TX

Full-time

San Antonio, TX

Educational Services

About the position

Under general supervision, the Benefits Coordinator is responsible for verification and/or obtaining all information required to ensure payment for services provided in the clinic setting for procedures. This includes, but is not limited to, verification of accurate insurance information, verifying eligibility, benefits, and obtaining authorizations. The coordinator acts as a financial resource for all clinic issues, assists in the collection of co-pays and any balances due, and provides financial counseling. This position also completes demographic information and referral requests, verifies eligibility, and supports the clinical staff for any financial issues or questions. The role is crucial in ensuring that all financial aspects of patient care are handled efficiently and accurately, contributing to the overall success of the clinic operations.

Responsibilities

• Verify accurate insurance information for patients.
• Confirm eligibility and benefits for services provided.
• Obtain necessary authorizations for procedures.
• Act as a financial resource for clinic-related issues.
• Assist in the collection of co-pays and outstanding balances.
• Provide financial counseling to patients and their families.
• Complete demographic information and referral requests.
• Support clinical staff with financial inquiries and issues.

Requirements

• High School Graduate or Equivalent.
• Experience in a healthcare setting, preferably in a financial or billing role.
• Strong communication skills to interact with patients and staff effectively.
• Attention to detail for accurate data entry and verification processes.
• Ability to work under general supervision and manage multiple tasks.

Nice-to-haves

• Experience with medical billing and coding.
• Familiarity with insurance verification processes.
• Knowledge of healthcare financial counseling.

Benefits

• Medical insurance offered free for employees.
• Dental insurance options available for employees and families.
• Vision care benefits with multiple plan options.
• Group term life insurance provided at no cost.
• Retirement plan options with employer matching contributions.
• Generous leave program including Paid Time Off and Extended Illness Bank.
• Paid Family Leave for caregiving responsibilities.
• Flexible Spending Accounts (FSAs) for healthcare and dependent care expenses.
• Employee discounts on services, tickets, and gym memberships.