Benefits Coordinator-Intermediate (UTHP OBGYN MARC)

UT Health - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Educational Services

About the position

The Benefits Coordinator-Intermediate at UT Health Science Center is responsible for providing essential customer service to patients, focusing on scheduling appointments, managing check-in and check-out procedures, verifying insurance benefits, obtaining necessary authorizations, and conducting telephone triage. This role is crucial in ensuring a smooth patient experience and effective communication regarding their benefits and appointments.

Responsibilities

• Provide customer service to patients by scheduling appointments.
• Perform check-in and check-out procedures for patients.
• Verify insurance benefits and obtain necessary authorizations.
• Conduct telephone triage to assist patients with inquiries.

Requirements

• Mid-level experience in a healthcare setting.
• Strong customer service skills.
• Knowledge of insurance verification processes.

Nice-to-haves

• Experience with electronic health records (EHR) systems.
• Familiarity with medical terminology.

Benefits

• Health insurance coverage.
• Paid time off (PTO).
• Retirement savings plan.