Benefits Coordinator

$41,600 - $45,760/Yr

Total Quality Logistics - Cincinnati, OH

Full-time - Entry Level

Cincinnati, OH

Support Activities for Transportation

About the position

As a Benefits Coordinator at TQL, you will play a crucial role in supporting the administration of company benefits, focusing primarily on leave processing. This position requires you to become a subject-matter expert on all benefit plans, ensuring that inquiries are answered effectively to provide world-class HR services throughout the organization.

Responsibilities

• Administer leave of absence process within Workday, using critical thinking to recommend how leave issues should be addressed and administered in compliance with applicable laws and policies.
• Maintain accurate records of leave requests, approvals, and related communications.
• Generate reports on leave trends and usage for HR leadership.
• Provide excellent customer service by addressing questions regarding leave of absences and benefit enrollment questions.
• Work alongside the Benefits team and other HR staff to provide resolution to benefit-related issues.
• Clearly communicate benefit plans, changes, and guidelines to new and current employees.
• Assist with the new hire Benefits class.
• Maintain confidentiality as it relates to Protected Health Information (PHI).
• Follow processes and checklists to ensure time-sensitive documents are processed thoroughly and within the stated timeframes.
• Audit monthly claims data from various vendors.

Requirements

• Associate's or Bachelor's degree in Human Resources preferred
• 1-3 years of HR experience preferred
• Microsoft Excel experience required
• Ability to handle multiple tasks and requests effectively
• Exceptional communication, interpersonal and customer service skills
• Ability to maintain confidentiality and professionalism when dealing with sensitive information
• Excellent organizational skills and attention to detail
• Ability to take ownership of responsibilities and see tasks through completion
• Highly motivated and career driven

Benefits

• $20-22/hr compensation range based on experience
• Competitive benefits package
• Reimbursement for continuous education and certifications
• Advancement opportunities within a robust HR department