Benefits Coordinator

$44,000 - $54,000/Yr

Michigan Catholic Conference - Lansing, MI

Full-time - Mid Level

Remote - Lansing, MI

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Michigan Catholic Conference is a unique organization that serves as the statewide administrator for all clergy, parish, and school staff benefits in Michigan. With a participant base of 8,000 active members and 12,000 retirees, the Conference plays a crucial role in managing a variety of employee benefit programs. The Benefits Coordinator will be responsible for overseeing the administration of these benefits, ensuring that both active and retired participants receive the support and information they need regarding their benefits. This position requires a strong understanding of benefits administration and a commitment to providing excellent customer service to a diverse group of individuals. In this role, the Benefits Coordinator will serve as the primary point of contact for inquiries related to employee benefits, responding to questions via phone and email in a timely manner. The Coordinator will administer various employee benefit programs, including group medical, dental, vision, disability, life insurance, flexible spending accounts, and retirement plans such as the 403(b). Additionally, the Coordinator will assist with plan enrollment, create written correspondence regarding benefit matters, and help plan and implement the annual open enrollment process. The position also involves adjudicating and processing payments for self-administered short-term disability claims and researching unemployment claims inquiries. The ideal candidate will have a strong background in benefits administration, excellent communication skills, and the ability to work both independently and collaboratively within a team. This role is essential in ensuring that the Conference's mission and the teachings of the Catholic Church are represented in all interactions with participants.

Responsibilities

• Serve as primary point of contact for active and retired plan participant inquiries via phone and/or email and responding in a timely manner.
• Responsible for administering employee benefit programs that include group medical, dental, vision, disability, life, flexible spending accounts, retirement and 403(b).
• Provide an overview of any benefit program to employees and retirees, assisting with plan enrollment.
• Create written correspondence to participants on a variety of benefit matters.
• Assist in the planning and implementation of annual open enrollment.
• Adjudicate and process payment of self-administered short-term disability claims.
• Research and respond to unemployment claims inquiries to the unemployment insurance agency.

Requirements

• Excellent understanding of employee benefit plan administration.
• Strong customer service experience in an employee benefits/HR environment.
• Bachelor's Degree preferred with functional knowledge of benefits administration - or equivalent combination of education and experience considered.
• Proficient in verbal and written communications.
• Experience with an HR or benefit administration system.
• Professional demeanor and high-level of discretion, integrity, and confidentiality.
• Ability to work independently and collaboratively within a team, other departments and customers.
• Ability to represent the Conference mission and teachings of the Catholic Church with our customers.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Retirement plan
• Professional development assistance