Bilingual Apartment Leasing Agent

$31,200 - $35,360/Yr

Intersolutions - Kansas City, MO

Full-time

Kansas City, MO

Administrative and Support Services

About the position

As a Bilingual Apartment Leasing Agent, you will play a crucial role in providing exceptional customer service to both current and prospective residents. Your primary responsibility will be to assist individuals in finding their ideal apartment while ensuring a smooth leasing process. This position is ideal for those who are motivated, reliable, and have a passion for helping others. You will be working closely with a top Property Management client, and InterSolutions will support you throughout the hiring process, making it easy to transition into your new role. The job requires you to greet prospective residents, conduct tours, and assess their housing needs and preferences. You will also be responsible for preparing and assisting new residents with all necessary leasing paperwork, including lease agreements and applications. Collecting security deposits and rent, as well as communicating lease and community policies, will also be part of your duties. Additionally, you will follow up with leads and prospects who did not lease, ensuring that apartments are move-in ready by inspecting them and making any necessary last-minute touches. Creative marketing techniques will be essential in seeking out new residents, and you will manage the lease renewal process while responding promptly to all inquiries via calls, emails, and site visits.

Responsibilities

• Greet prospective residents and give tours while determining housing needs and preferences.
• Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks).
• Collect security deposits, rent, and any other charges associated with resident move-ins.
• Communicate all lease and community policies to new and current residents.
• Follow up with all leads and prospects that did not lease.
• Ensure apartments are move-in ready by inspecting and adding last-minute touches when appropriate.
• Seek out new residents with creative marketing techniques.
• Manage the lease renewal process.
• Respond timely to all calls, emails, and site visits.

Requirements

• Fluency in both English and Spanish.
• Ability to communicate effectively both in writing and verbally.
• Basic computer knowledge including Microsoft Word, Outlook, and Excel.
• Exposure to social media.
• Knowledge of leasing software is a plus, including Yardi, Blue Moon, Onesite, MRI, etc.
• Ability to work weekends as required.

Nice-to-haves

• Previous backgrounds in real estate, retail, sales, leasing, hospitality, or customer service roles.

Benefits

• Paid training
• Career coaching
• Permanent placement opportunities