Bilingual French Call Center Representative

Kelly Services • Indianapolis, IN

390d • $39,520 - $39,520 • Remote

About The Position

The Bilingual French Call Center Representative position involves providing customer service support from a remote location. The role requires fluency in both French and English, along with a minimum of one year of call center experience. Representatives will handle inbound and outbound calls, assist clients by retrieving and entering information, and establish professional relationships to understand client needs.

Requirements

• Must be bilingual in French and English
• 1 year of call center experience
• High school diploma or equivalent
• Computer literate with working knowledge of Microsoft Office
• Great interpersonal skills

Responsibilities

• Answering inbound and outbound calls
• Acting as the first point-of-contact for callers
• Entering client information into the website
• Retrieving information related to clients
• Establishing a professional relationship while understanding client needs

Benefits

• Medical, dental, and vision insurance
• Telemedicine services
• Term life and whole life insurance
• Accident insurance
• Critical illness insurance
• Legal plan
• Short-term disability
• Retirement savings plan
• Service bonus and holiday pay plans
• Paid sick leave
• Transit spending account

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 10,001+ employees