GE Healthcare - El Paso, TX
posted 4 months ago
The Biomedical Engineer 2 position at GE Healthcare in El Paso, Texas, involves responding to service calls to evaluate, diagnose, and perform repairs and planned maintenance on progressively complex biomedical equipment. The role is crucial in driving customer satisfaction through service excellence. The engineer will be responsible for ensuring that medical equipment operates safely and effectively, adhering to all relevant standards and regulations. This position requires a proactive approach to communication with customers and collaboration with team members to deliver efficient service. The engineer will also be expected to maintain technical knowledge of current standards and procedures, ensuring compliance with health and safety requirements. In this role, the engineer will evaluate complex biomedical equipment issues and implement appropriate repairs. They will perform planned maintenance, conduct safety and environmental inspections, and maintain effective customer relations. The engineer will guide others regarding GE policies and procedures, ensuring that all necessary documentation is completed accurately. Establishing proactive daily communications with customers is essential to ensure resolution and proper follow-up, leading to enhanced customer satisfaction. The Biomedical Engineer 2 will also lead and instruct technicians on both basic and complex repairs, sharing on-call responsibilities and documenting all repair actions according to schedule. They will manage the inventory of approved parts and ensure the proper care of tools and test equipment. The role may involve acting as a Site Leader, directing the activities of fellow Biomedical Technicians and engaging in customer relationships. The engineer must meet all regulatory requirements and promote the effective operation of medical equipment, including the management of specific devices such as deacons and beacons.