Biomedical Engineer (Clinical Specialist)

Brainlab - Boston, MA

Full-time - Entry Level

Boston, MA

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Biomedical Engineer (Clinical Specialist) at Brainlab plays a crucial role in providing on-site consulting and support to physicians and operating room personnel during surgeries. This position focuses on maximizing the efficiency of Image Guided Surgery (IGS) products, resolving technical issues, and educating hospital staff on the use of these advanced medical technologies. The role also involves acting as a primary liaison with customers to enhance satisfaction and drive revenue through product sales and upgrades.

Responsibilities

• Provide on-site consulting, guidance, and assistance to physicians and OR personnel during surgery.
• Analyze, resolve, and repair product issues using engineering expertise.
• Direct and assist Radiology staff in performing necessary scans prior to surgery.
• Educate and train physicians and hospital personnel on the use of IGS products and services.
• Develop and conduct training programs for hospital staff.
• Act as primary customer liaison, assessing satisfaction and usage levels.
• Work closely with various team members on market transparency and upgrade initiatives.
• Utilize engineering expertise to recommend product modifications for quality improvement.
• Attend meetings and trade shows to demonstrate IGS products and services.
• Keep abreast of developments regarding Brainlab and competitive IGS products.

Requirements

• B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required.
• 1-3 years minimum experience in a technical support role preferably for a healthcare company or provider.
• 1-2 years minimum sales experience with a healthcare company preferred.
• Knowledge of surgical procedures, anatomy, and medical terminology preferred.
• Proficient in the use of PC software applications including Microsoft Office.
• Self-motivated, detail-oriented, and a proven history of making independent decisions.

Benefits

• Business casual environment
• Competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits