Kaiser Permanente - Hyattsville, MD

posted 3 months ago

Full-time - Mid Level
Hyattsville, MD
Ambulatory Health Care Services

About the position

The position at Kaiser Permanente in Hyattsville, MD, is focused on providing essential support for diagnostic imaging systems. This role encompasses a variety of responsibilities, including standard and non-standard corrective repairs, routine preventive maintenance, and acceptance testing on all diagnostic imaging systems. The individual will also be responsible for preparing diagnostic imaging studies for transfer to a digital imaging environment, requiring minimal day-to-day oversight. Additionally, the role involves performing installations of both standard and non-standard diagnostic imaging systems, electronic image transfer systems, and associated equipment. In this position, the successful candidate will be expected to build effective relationships with coworkers and members by proactively providing resources, information, advice, and expertise. Listening to and addressing performance feedback is crucial, as is providing mentoring to team members. The role requires a commitment to self-development, where the individual will create plans to capitalize on strengths and develop weaknesses, influencing others through technical explanations and examples. Flexibility in adapting to change, challenges, and feedback is essential, as is the ability to help others adapt to new tasks and processes. The candidate will complete work assignments autonomously, applying up-to-date expertise in the subject area to generate creative solutions while ensuring adherence to all procedures and policies. Collaboration across functions to solve business problems is a key aspect of the role, as is the ability to escalate issues or risks as appropriate and communicate progress effectively. The individual will support, identify, and monitor priorities, deadlines, and expectations, while also identifying and implementing improvement opportunities for the team. Documentation is a critical part of this role, requiring the maintenance of accurate records of actions taken, such as maintenance, repairs, and part replacements, in a centralized maintenance management system. The candidate will also be responsible for documenting standards, procedures, and protocols for all major processes, ensuring compliance with minimal oversight. Ongoing preventative maintenance of medical equipment will involve performing inspections and functionality tests, assisting with scheduled maintenance, and responding to various maintenance requests that require judgment and discretion. The individual will maintain a comprehensive awareness of the status of ongoing preventative maintenance activities, problems, and concerns.

Responsibilities

  • Assist with standard and non-standard corrective repairs on diagnostic imaging systems.
  • Perform routine preventive maintenance on medical equipment and systems.
  • Conduct acceptance testing on all diagnostic imaging systems.
  • Prepare diagnostic imaging studies for transfer to a digital imaging environment.
  • Install standard and non-standard diagnostic imaging systems and electronic image transfer systems.
  • Build effective relationships with coworkers and members by providing resources and expertise.
  • Listen to and address performance feedback; provide mentoring to team members.
  • Adapt to and learn from change, challenges, and feedback; demonstrate flexibility in work approaches.
  • Complete work assignments autonomously, applying expertise to generate creative solutions.
  • Collaborate cross-functionally to solve business problems and escalate issues as appropriate.
  • Maintain documentation of actions taken in a centralized maintenance management system.
  • Conduct ongoing preventative maintenance of medical equipment, including inspections and functionality tests.

Requirements

  • Associates degree or vocational certificate in Electronic Service or related field.
  • Minimum three (3) years experience in medical technology field service with medical devices and systems or a directly related field.
  • Minimum four (4) years of experience in technology field service or a directly related field.
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