Biomedical Engineer (Regional Clinical Specialist)

$80,000 - $80,000/Yr

Brainlab - New York, NY

Full-time - Mid Level

New York, NY

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Biomedical Engineer (Regional Clinical Specialist) at Brainlab is responsible for providing on-site consulting and support to physicians and operating room personnel, ensuring the effective use of Image Guided Surgery (IGS) products. This role involves troubleshooting product issues, training hospital staff, and acting as a liaison between customers and the company to enhance product usage and satisfaction. The position requires significant travel, especially in the initial months, to support various healthcare facilities.

Responsibilities

• Provide on-site consulting, guidance, and assistance to physicians and operating room personnel during surgery.
• Analyze, resolve, and repair product issues using engineering expertise.
• Direct and assist Radiology staff in performing necessary scans prior to surgery.
• Educate and train physicians and hospital personnel on the use of IGS products and services.
• Develop and conduct training programs for hospital staff.
• Act as the primary customer liaison, assessing satisfaction and working to increase revenue.
• Collaborate with various team members on market transparency and upgrade initiatives.
• Utilize engineering expertise to recommend product modifications for quality improvement.
• Attend meetings and trade shows to demonstrate IGS products and services.
• Stay updated on developments regarding Brainlab and competitive IGS products.

Requirements

• B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required.
• 1-3 years minimum experience in a technical support role preferably for a healthcare company or provider.
• 1-2 years minimum sales experience with a healthcare company preferred.
• Knowledge of surgical procedures, anatomy, and medical terminology preferred.
• Proficient in Microsoft Office and other PC software applications.
• Self-motivated, detail-oriented, and capable of making independent decisions.

Nice-to-haves

• Experience in a healthcare environment.
• Familiarity with IGS products and services.

Benefits

• Competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits.
• Business casual work environment.